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An Alternative to Consensus - Individual Decision-Making in Agile
Michele Sliger (Sliger Consulting Inc.)
Discovery Sessions · Customer, Individuals & Teams
Wednesday, 08:30, 1 hour 30 minutes | Meeting Room 4
In the recent best-seller /Joy at Work/ Dennis Bakke describes how he effectively scaled what is essentially an agile approach across his entire company. One practice is distinctly different, however: the way that these self-organizing teams make decisions. In Bakke's company, teams don't make decisions via group consensus. Instead a team member volunteers to be the decision-maker on a particular issue. The decision-maker has only one mandatory rule: follow the "advice process". It is what it sounds like - asking the advice of others before making a decision. The bigger the impact the decision will have on the organization, the wider the quest for advice must go, all the way to the board of directors if appropriate. Here is what Bakke says about this approach: "The advice process is my answer to the age-old organizational dilemma of how to embrace the rights and needs of the individual, while simultaneously ensuring the successful functioning of the team or company. I observed that Japanese companies tended to emphasize the group and consensus, while American culture pushed rugged individualism. I believe the advice process strikes a better balance. It leaves the final decision to individuals, but it forces them to weigh the needs and wishes of the community." Join us for a fishbowl discussion as we debate the merits of Bakke's advice process and whether it's an agreeable option in agile organizations.






